TELECOMMUNICATIONS DISPATCHER

THE GOLIAD COUNTY SHERIFF'S OFFICE IS NOW ACCEPTING APPLICATIONS FOR A TELECOMMUNICATIONS DISPATCHER

JOB POSTING: Open until filled

Telecommunications dispatchers receive and dispatch emergency and non-emergency law enforcement, fire, and EMS personnel; maintain records of calls; and perform data entry tasks. Shift work is required. Applicants must be willing to work any shift.

DUTIES AND RESPONSIBILITIES:

Monitor and prioritize all radio channels on console
Dispatch officers and emergency units to calls as received via radio, telephone, 911
Answer and prioritize all incoming emergency and non-emergency calls
Gather call information
Transfer calls to the appropriate department
Dispatch appropriate emergency service and generate calls for service in CAD system
Be able to handle emergency situations in a calm manner
Assist officers performing traffic stops by running driver's license and license plate information
Check for warrants
Act as point of contact for the general public
Answer general questions
Perform other duties as assigned or as apparent

REQUIREMENTS:

Be 18 years of age or older
Possess a high school diploma or a GED; previous experience preferred but not required
Be a citizen of the United States of America
Possess a valid Texas driver’s license and have a good driving record
Have never been convicted, pled guilty, nor have been on court-ordered community service/probation or deferred adjudication for a Class A misdemeanor or a felony
Have not been convicted, pled guilty, been on community service/probation, or deferred adjudication for a Class B misdemeanor in this state, another state, or while serving in the military during the last 10 years
Have never had a military court-martial that resulted in a dishonorable or bad conduct discharge
Be able to read and write in the English language
Earn State Certification within one year of date of hire

KNOWLEDGE AND SKILLS:

Possess:
- Knowledge of general office procedures
- Good computer skills
- Keyboard and typing experience: ability to type a minimum of 20 words per minute
- Previous experience; preferred but not required
Be able to:
- Apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form
- Speak in a clear voice and concise manner; bilingual (English/Spanish) is preferred but not required
- Maintain composure in emergency situations
- Record and organize data
- Establish and maintain effective working relationships
- Listen and communicate clearly, both verbally and in writing
- Prioritize and complete multiple tasks simultaneously

COMPENSATION:

Starting salary $18.38 per hour
Overtime paid at time and a half; overtime opportunities are available; no compensatory time used
Overtime opportunities available
Full benefits package, including Blue Cross medical coverage through the County
Retirement through Texas County and District Retirement System

Dispatchers shall complete state certification within one year of employment, or termination will occur. The Goliad County Sheriff’s Office is an equal opportunity employer.

The Goliad County Sheriff's Office appreciates your interest. You may contact V alarie McGuill in the Telecommunications Division at 361-645-3451. Application forms are available at the Goliad County Sheriff's Office.

Apply Now (PDF)