THE GOLIAD COUNTY SHERIFF'S OFFICE IS NOW ACCEPTING APPLICATIONS FOR A TELECOMMUNICATIONS DISPATCHER

JOB POSTING: Open until filled 

   
Telecommunications dispatchers receive and dispatch emergency and non-emergency law enforcement, fire, and EMS personnel; maintain records of calls; and perform data entry tasks. Shift work is required. Applicants must be willing to work any shift.

DUTIES AND RESPONSIBILITIES:

• Monitor and prioritize all radio channels on console
• Dispatch officers and emergency units to calls as received via radio, telephone, 911
  
• Answer and prioritize all incoming emergency and non-emergency calls
  
• Gather call information
  
• Transfer calls to the appropriate department
  
• Dispatch appropriate emergency service and generate calls for service in CAD system
  
• Be able to handle emergency situations in a calm manner
  
• Assist officers performing traffic stops by running driver's license and license plate information
  
• Check for warrants
  
• Act as point of contact for the general public
  
• Answer general questions
  
• Perform other duties as assigned or as apparent
  

REQUIREMENTS:

• Be 18 years of age or older
• Possess a high school diploma or a GED; previous experience preferred but not required
  
• Be a citizen of the United States of America
• Possess a valid Texas driver’s license and have a good driving record
• Have never been convicted, pled guilty, nor have been on court-ordered community service/probation or deferred adjudication for a Class A misdemeanor or a felony
  
• Have not been convicted, pled guilty, been on community service/probation, or deferred adjudication for a Class B misdemeanor in this state, another state, or while serving in the military during the last 10 years
  
• Have never had a military court-martial that resulted in a dishonorable or bad conduct discharge
  
• Be able to read and write in the English language
• Earn State Certification within one year of date of hire

KNOWLEDGE AND SKILLS:

• Possess:
  
  • Knowledge of general office procedures
    
  • Good computer skills
    
  • Keyboard and typing experience: ability to type a minimum of 20 words per minute
  • Previous experience; preferred but not required
    
• Be able to:
  
  • Apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form
    
  • Speak in a clear voice and concise manner; bilingual (English/Spanish) is preferred but not required​
    
  • Maintain composure in emergency situations
    
  • Record and organize data
    
  • Establish and maintain effective working relationships
    
  • Listen and communicate clearly, both verbally and in writing
    
  • Prioritize and complete multiple tasks simultaneously

COMPENSATION:

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• Starting salary $15.13 per hour
  
• Overtime paid at time and a half; overtime opportunities are available; no compensatory time used
  
• Overtime opportunities available
• Full benefits package, including Blue Cross medical coverage through the County
  
• Retirement through Texas County and District Retirement System​
  

Dispatchers shall complete state certification within one year of employment, or termination will occur.  The Goliad County Sheriff’s Office is an equal opportunity employer. 

The Goliad County Sheriff's Office appreciates your interest. You may contact Rebecca Weise in the Telecommunications Division at 361-645-3451.​ Application forms are available at the Goliad County Sheriff's Office.​

TELECOMMUNICATIONS DISPATCHER

For non-emergencies, contact us at:

(361) 645-3451​

To report an emergency dial: ​911

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